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Frequently Asked Questions


To save you time we've identified the questions that are most frequently asked,
can't find answer to your question please contact us

Q: I am not a member of paypal and I do not have a credit card, could I pay otherwise?
If you have a bank account you may still pay  us directly online from your bank account .
Select " credit card " as your payment method , when you are transferred to payment websites
select "2checkout" then select "FXsource" this enables you to pay directly from you bank account.
If you don't have a Bank account you may pay us by wire transfer to our bank account.
Make order in regular way , write in additional information field that you want to pay by "wire transfer ", when you reach till final step  of paying close browser .
By this we receive order and we shall send your required information for bank wire transfer.

Q: I am not sure about my size or which size I should select for abaya?
A: Please check our SIZE CHART , found in left menu. If you still not sure, you may use contact us to help you select the correct size. You may send your EXACT body measure without adding any extra inches to it, we tailor all the abayas so we don't have a problem in making it to your measures. The measures we need are:
  1. Your height
  2. Length (from mid shoulder to heel)
  3. Shoulder width( distance between shoulders)
  4. Sleeve (length from shoulder to wrist)
  5. Bust measure ( around the fullest part of bust)
  6. Waist ( Around the natural waist line)
  7. Hips ( around the fullest part of hips)
You may send the measures in the additional information field found when processing order or using the SPECIAL SIZE form found in left menu.

Q: Is it safe to use my credit card for an online purchase?
A: "Rest assured that shopping at Islamic Boutique is safe.
 If you choose to pay through "paypal" for sure you know that it is very safe and you are one of the 71 million "paypal" member using it to pay for their purchases over the net.
 If you buy  from "2checkout"  you get connected to 2CheckOut's (SSL) area, you can be one of millions of customers who have safely shopped over the Internet without experiencing any credit card fraud. 2CheckOut's secure server software (SSL) is the industry standard and the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. This makes online buying more secure than purchasing by telephone.

Q: What if I want to return something?

"You don't like what you received just return and get refunded."

You can return any product for any reason for a refund within 10 days of receipt. After 10 days, no returns will be accepted, or refunds will be allowed.
Returned items must be in original unused mint condition, in the original packaging. You will be refund what you paid and the customer is responsible for return shipping.
We will notify you via e-mail of your refund once we have received and processed . You can expect a refund in the same form of payment originally used for purchase next day of  receiving your return.

VERY IMPORTANT Please Contact us before returning your order to give you Return Address otherwise returns may not be received.

We do not refund or accept return of special orders.

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