Frequently Asked Questions
|To save you time we've identified the questions that are most frequently asked,|
can't find answer to your question please contact us
|Q: Can I pay by money order?|
A: Yes. we accept international money orders.
Select the items you want and choose "Western Union" as your paying option, and in additional information field found when processing order write "paying by money order". We shall send you information needed for money order, and order will be shipped once money order is received. An Additional $4.00 collection fee is added to order value.
Q: Can I pay by personal checks?
A: Sorry. we don't accept personal checks.
Q: Can I send Cash?
But we can collect cash if sent through Western Union.
Select the items you want and choose "Western Union" as your paying option. We shall send you back information needed for Western Union cash transfer. Inform us that you sent the money and give us the transfer reference number.
Q: Can you give me an idea about your international shipping cost?
A: Detailed shipping information is found here
Q: Do you add any other fees to shipping?
A: Yes we add a handling fee $4.00 per order and not per item.
That mean you will pay same handling fee if your order is one or several items.
Q: Do you have a live store ?
A: No, we are only an online store.
Q: How can I know my order Status or track my order?
You may check your order status online by clicking order status link on top menu bar and enter email used for ordering and Islamic Boutique order number, which you receive in order confirmation e-mail and not paypal or 2checkout authorization id.
To track your order go to www.aramex.com/track.asp and enter your air way bill number
Q: How do I know my order shipping cost?
A: Shipping costs are determined by order weight and destination. You will be able to see an estimate of shipping cost based on weight of items in your cart and selected destination, before you proceed to payment.
Q: How do I order?
A: Shopping at Islamic Boutique is a 5-step easy process:
1- Browse through different store categories. Review product description to meet your requirements.
2- Choose the product you like and add it to your shopping cart by clicking on "add to cart" button. The browser will forward you to checkout if you want to continue shopping click on "continue shopping ".
3- When you finish shopping, click on "Checkout" button, enter your information and shipping address.
4- At the bottom select the buying option "paypal" for payment through your "paypal" account , "credit card" for buying by your credit card from 2checkout.com, (2Checkout.com, Inc. is an authorized retailer of Islamic Boutique) also payment by e-checks are available through Paypal and "credit card " option). "Western Union " for payment by cash transfer , money order or personal check.
5-Select type of shipping "standard" or "Express" which we recommend . Complete your checkout and process your order.
Q: How do you ship and how long would it take to deliver order?
A: Islamic Boutique will ship your order to any destination worldwide. We use aramex courier service for "Express Shipping" (4-5 days) and Egyptian post service for "Standard Shipping" (14-21 days) most countries worldwide.
We don't stock ready made abayas or jilbabs, we only stock the fabrics, so all tailored items will take 1 week to be tailored from date of order plus (4-5 days for express delivery ) or (14-21 days for standard delivery) .So in most cases orders including abayas or jilbabs would take 10-11 days to be delivered by express shipping or 21-28 days to be delivered by standard shipping.
If you are going to buy 3 abays or more select standard shipping and we shall ship your order by express shipping , this is considered a discount on shipping (USA only).
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